Who we are
Our website address is: https://theshieldsoffaith.org.
Return Policy
Any claims for misprinted/damaged/defective items must be submitted within four (4) weeks after product has been received. For packages lost in transit, all claims must be submitted no later than four (4) weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
If you the customer or me the vendor notice an issue on the product or anything else on the order. please submit a problem report. (https://printful.comfag/terms-policies-returns/157-how-do-i-report-problem-with-my-order)
The return address is set by default to the Printful Facility. When we receive a returned shipment, an automated email notification will be sent to you. Unclaimed returns get donated to charity after four (4) weeks. If Printful’s facility isn’t used as the return address, you would become liable for any returned shipments you receive.
If you the customer provide an address that is considered insufficient by the courier, the shipment will be returned to the facility. You will be liable for for the reshipment cost once we have confirmed an updated address with you (if and as applicable).
Products/ Returns
The following products will not and cant be returned : face masks of any sort or worn socks due to health protection and hygiene reasons.
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